Terms of Sale

Last updated: October 26, 2026

These Terms of Sale apply to orders placed with Ape For Good LLC (“APEFORGOOD”).

1. Orders

Until online checkout is enabled, submitting the checkout form sends an order request. No contract is formed and no payment is taken until we confirm the order, total price, shipping and applicable sales tax by email and you accept.

2. Prices and taxes

Prices are in US dollars. Sales tax is added where required based on the delivery address and shown before you pay. We may correct pricing errors before confirming an order.

3. Payment

We accept all major credit and debit cards through a secure payment link sent by email after we confirm your order. Payment is taken only after you approve the confirmed total.

4. Shipping and delivery

See the Shipping Policy. Risk of loss passes to you on delivery.

5. Returns

See the Returns & Refunds policy.

6. Warranty

We warrant our products against defects in materials and workmanship, for the original purchaser, as follows:

• Wooden structural parts: 5 years from delivery.
• Ropes, nets, slides, hardware, fabrics and other accessories: 1 year from delivery.

The warranty does not cover natural wood characteristics (checking, small cracks, color change, minor warping), normal wear, damage from improper installation, lack of maintenance, misuse, accidents, weather events or modifications, nor commercial use of home products. To make a claim, email info@apeforgood.org with your order number and photos; we will repair or replace the defective part at our option and cover shipping of the replacement. Some states do not allow limitations on implied warranties, so some limitations may not apply to you. Implied warranties apply as required by Massachusetts law.

7. Projects for daycares and communities

Project work (design, supply, installation) is governed by a separate written proposal and agreement.

8. Product safety

Products must be assembled, installed, inspected and maintained according to the instructions, and used with adult supervision.

9. Contact

Ape For Good LLC, 33 Loring Dr., Framingham, MA 01701, USA · info@apeforgood.org · +1 (904) 422-3758